Category Archives: drain line

When Should I get a Sewer Line Video Inspection?

A sewer line video inspection is a lot like getting a colonoscopy – nobody wants to get one but it’s a lot better to determine exactly what the problem is so you attempt to repair it.

Cracked and split cast iron sewer pipe
Here’s a pipe we inspected, found bad, dug up and replaced!
The magic of video inspection.

A video sewer inspection allows you to determine the exact problem you are having and also the exact location of the problem (usually to within 18 inches of the leak or crack). Today’s video equipment offers a highly detailed view of the interior of your sewer line or kitchen sink drain piping, allowing us to determine what is causing either of those lines to plug.

Whenever the problem is under concrete, a video inspection is a must. This will eliminate unnecessary digging and concrete removal and replacement. If the problem is outside the home and is more than two feet deep, a video inspection and location are a good investment against wasted work digging in the wrong location. Just because water or sewage is coming up in the yard in one location doesn’t guarantee that the problem is necessarily directly under that puddle. Our experience has repeatedly shown us that a video inspection saves money in the long run.

If you are experiencing repeat problems with the same drain line, it’s definitely time to perform a video inspection. We have an experienced and highly qualified inspector whose sole job is performing video sewer inspections of drain lines. We review the footage to determine whether there is a break in the pipe, a bad fitting, an improperly installed drain line, or any one of a number of other potential problems.

While today’s video equipment provides a detailed view of what’s going on down there, it’s equally important that the person viewing the video be skilled in interpreting what they see. What one person may consider unimportant, a skilled plumber may interpret differently.

We are very experienced in sewer line video inspection and repair and will be happy to discuss your problem at no charge naturally.

Even Dogs Love Sav-On Plumbing

Oz, a Phoenix-based German shepherd, gives Sav-On Plumbing two-paws up!OZ loves SAV-ON Plumbing

pipe repair exterior

Sav-On saved the day when Oz ran his new, indestructible ball into the outside water line. Sav-On was on the scene within 20 minutes, saving the homeowner (and Oz) a lot of grief and a very high water bill.

Should My Water Heater be Serviced? Why? How?

Most water heater manufacturers recommend servicing your water heater every 3 or 6 months. This is designed to flush the sediment out of the heater, giving you more efficient operation and more hot water out of your unit.

  • The first step in this procedure is to shut off the power to the unit, if it is electric, or turn the gas control to off if it is a gas water heater.
  • Second, shut off the ball valve or gate valve at the top of the heater.
  • Third, hook up a hose to the water heater drain at the bottom of the heater and open the drain. It will probably be necessary to open a hot water faucet in the home for the heater to drain. You can also open the temperature/pressure relief valve on the heater to accomplish this. Some water heaters, particularly those that haven’t been serviced on a regular basis, will not drain. If this is the case with yours, we strongly recommend that you call a service professional; it can be quite tricky to get it to drain with out making a mess or a flood.
  • After the heater has thoroughly drained, shut the water heater drain, remove the hose, and open the valve at the top to refill the water heater. Leave a faucet open in the home to allow the air to purge itself from the heater. When you hear the heater fill up, and there is a steady stream of water and no air, shut the faucet off and turn the power back on (or re-light the pilot light if it is gas). You are now back in business, and should have hot water in 30-40 minutes.

It is imperative that you do not turn the power back on, or re-light the water heater until it is full of water. If all this sounds like too much for you to handle, or you run into problems, give Sav-On Plumbing a call 602-488-4647. We are very experienced performing this task, and can save you time, aggravation and expense.

Your sewer clean out is NOT on the roof

Often times we are called by customers wanting us to come and “snake” their sewer line. Many of these  same customers want to know the price of the job before we send a serviceman to their home.

It is easier and much more efficient  to be able to clean the line from a clean-out on the ground.

It is also cheaper to clean the line from a clean-out. However, the  pipe on the roof for the drainage system is not a clean-out, nor is it intended to be used as such. Some plumbers routinely open the drain or sewer thru the roof vent. While this “quick-fix remedy” cures the problem temporarily, in the long run it creates more problems than it solves. Unseen roof damage that appears minor takes years off the life of the roof. Even more drastic is the damage that results when a healthy rain finally appears and suddenly, water is coming through the ceiling. Now the customer is hit with a double whammy; roof damage caused by neglect, and the consequent ceiling damage as a result.

Much better to have the sewer line located, properly- sized clean-outs installed and the line cleaned with a full sized cutter blade. Only then can the true condition of the sewer line be assessed, the line cleaning guaranteed, and no worries that the next monsoon or winter “soaker” will bring a nightmare to life right there in your home.