Category Archives: water heaters

Do I Really Need a New Water Heater?

No one replaces their water heater just because they want to impress their friends. People usually replace an appliance because the water heater is leaking or failing to make hot water. Or sometimes it’s making hot water, but halfway through a shower you run out. As a general rule of thumb, if there is no leak, your water heater does not need replacement. The exceptions to this rule are 1) if the heater is so old the warranty expired, or 2) the cost of the repairs approach or exceed the cost of a new water heater.Luxury shower heads

When you have a water heater that has performed well in the past and is not currently leaking, investigate the problem. If you have an electric water heater, the chances are good that you have either a burned out thermostat or an element, giving you some, but not enough, hot water. If you have a gas hot water heater that fails to provide enough hot water, you may have sediment build up in the bottom of the tank, or a broken dip tube that causes you to run out of hot water after a short period of time. A skilled plumber should diagnose and repair these problems for a reasonable fee. At Sav-On Plumbing, we are highly skilled in the diagnosis and repair of these problems.

There is one more scenario that causes people to run out of hot water, and it’s not a problem with the water heater. This is an underground hot water leak. Just because you have an underground hot water leak doesn’t mean you are going to see any visible water. The signs of this problem are “hot spots” on the floor, the sound of water running in the walls when you’re not using any water, and or high electric or gas bills.

Last week a Phoenix customer referred to us had just had his water heater replaced, paying about $1,000 dollars. After the replacement, he still had inadequate hot water. We found the problem — an underground leak. While he may have needed to replace his old water heater, replacing the water heater didn’t solve his problem, and never would until he repaired the underlying issue, the underground leak.

If you are running out of hot water and your water heater isn’t leaking, look at other possibilities before you invest a lot of money in a new water heater. Call us for a no-obligation estimate in Phoenix, Glendale, Avondale or surrounding areas.


Water Heater Repair or Water Heater Replacement?

At Sav-On Plumbing, we get a lot of calls regarding water heaters that are not working, and are asked whether the water heater should be repaired, or replaced.  Of course its cheaper to repair a water heater than to replace one, but there are other factors that should be taken into consideration before you decide which route to go. Unless the water heater is leaking, in which case the only solution is to replace the unit.

If the problem is that it is not making hot water, it can usually be repaired. First though, you want to look how old is the heater.  If the heater is out of warranty, generally 6 years, it probably isn’t a wise decision to put too much money into a heater that is due for replacement in the near future. On an out-of-warranty electric heater, putting more than $200.00 into a repair is a waste of money, unless of course money dictates that a new heater is out of the question.

A gas water heater, since they generally last longer and have less maintenance than an electric, one can put  money into an out of warranty heater and have some expectation that the heater has some useful life left in it. However, it is a GAS WATER HEATER, and with gas safety must always be the first consideration. At Sav-On Plumbing, if a gas water heater is out of warranty and needs repair, we counsel our customer to replace rather than repair the unit.

If your water heater needs service, call Sav-On Plumbing. We will diagnose the condition of your heater, and make you a recommendation based on what’s best for your particular circumstance.

Tips to Consider When Purchasing a Water Heater

All water heaters are created equal right? NOT!!! A top quality water heater, like what we sell, can only be purchased at a plumbing supply house. We sell and install Bradford White water heaters; the ONLY water heater still made in the USA. These heaters have several features that make them a far superior choice over the heaters homeowners purchase at the do-it-yourself centers.

Bradford White heaters come with a standard 6 year warranty on the tank AND the components-elements, thermostats, temperature/relief valve, gas control, etc. And, the quality of the components is far superior to your home center heater (check the elements for size for instance). Our heaters will outlast the home center heater without fail.

Another often overlooked item is the water heater drain. Of course, we all know that water heaters are supposed to be drained periodically; every 3-6 months minimum. Our water heaters have an all brass drain that won’t fail and leak after the tank has been drained. A cheap plastic drain will work, once or twice, but when it fails you’ll have 40-50 gallons of water leaking that you won’t be able to stop. No one considers this until it’s too late.

Lastly, our water heater comes with a one year in-home service warranty. This means if you have a problem the first year, we will come fix it at no charge to you. If you have a problem in years 2-6, you will pay for the service, not for the parts. Bottom line, you will save money in the short and long run, plus avoid the hassle of having to find someone to try to repair a substandard water heater.

Give us a call 602-488-4647. We’ll quote you a reasonable price and get it done the same day. That’s service!


Should My Water Heater be Serviced? Why? How?

Most water heater manufacturers recommend servicing your water heater every 3 or 6 months. This is designed to flush the sediment out of the heater, giving you more efficient operation and more hot water out of your unit.

  • The first step in this procedure is to shut off the power to the unit, if it is electric, or turn the gas control to off if it is a gas water heater.
  • Second, shut off the ball valve or gate valve at the top of the heater.
  • Third, hook up a hose to the water heater drain at the bottom of the heater and open the drain. It will probably be necessary to open a hot water faucet in the home for the heater to drain. You can also open the temperature/pressure relief valve on the heater to accomplish this. Some water heaters, particularly those that haven’t been serviced on a regular basis, will not drain. If this is the case with yours, we strongly recommend that you call a service professional; it can be quite tricky to get it to drain with out making a mess or a flood.
  • After the heater has thoroughly drained, shut the water heater drain, remove the hose, and open the valve at the top to refill the water heater. Leave a faucet open in the home to allow the air to purge itself from the heater. When you hear the heater fill up, and there is a steady stream of water and no air, shut the faucet off and turn the power back on (or re-light the pilot light if it is gas). You are now back in business, and should have hot water in 30-40 minutes.

It is imperative that you do not turn the power back on, or re-light the water heater until it is full of water. If all this sounds like too much for you to handle, or you run into problems, give Sav-On Plumbing a call 602-488-4647. We are very experienced performing this task, and can save you time, aggravation and expense.